(Leah Hogsten | Tribune file photo) Utah Driver License Division director Chris Caras on Oct. Obviously, at least 100,000 failed to do that - and led to 76,000 of them not receiving redesigned cards so far.Ĭaras said part of the problem is that some people believe that if they notify one state agency about an address change - say the Department of Motor Vehicles - that it means that all state agencies, including the Driver License Division, then know about it. The website also has an “address change” tab, where drivers can ensure the division has their current address or may change it as needed.īy law, people are supposed to notify the Driver License Division within 10 days when they change addresses. “It will let you enter your information and see if we have a produced a card and tried to get it out to you, so you know whether or not you should have received one by now,” Caras said. One is a tab titled “gold star license check.” He said people should look at two places there. So Caras is again urging people to check that website,. Caras said relatively few people have been checking the website since then. Most of the 24,000 addresses that were corrected were reported after a state news conference in October publicized the problem and directed people to a website where they may check whether they should have received a new license - and how to report an address change. Each license is refiled in a filing cabinet until the correct postal address is updated on the division website. She receives on average three mail bins a day of returned driver license envelopes due to incorrect postal addresses. (Leah Hogsten | Tribune file photo) “Monday’s are the worst,” said Utah Driver License Division records manager Britani Flores on Oct.
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